# Afianza > Afianza is a Chilean financial services group specialized in primary and master servicing of financing portfolios for institutional investors and originators. ## Official pages - [Afianza corporate website](https://www.afianza.cl/): Group overview, key figures and services in Spanish. - [Afianza corporate website in English](https://www.afianza.cl/en): English corporate overview. - [Afianza Directo](https://www.afianza.cl/directo): Primary financing portfolio servicing, collections, cash-flow reconciliation and operational reporting. - [Afianza Directo in English](https://www.afianza.cl/en/directo): English primary servicing information. - [Certifications](https://www.afianza.cl/certificaciones): Feller Rate information. - [Afianza Group](https://www.afianza.cl/grupo): Related group companies. - [Contact](https://www.afianza.cl/contacto): Official contact information. ## Core services - Primary servicing: daily financing portfolio operations under standardized processes and defined service levels. - Collections and payments: preventive, regular and specialized collections with traceability. - Reconciliation and cash flows: collection controls, operational reconciliations and payment-flow administration. - Operational reporting: periodic information, metrics, alerts and auditable support for managers and investors. - Master servicing: independent oversight, compliance monitoring and executive reporting. ## Official contact - Address: Cerro Colorado 5240, office 1601, Tower 1, Las Condes, Santiago, Chile. - Telephone: +56 2 2756 5640 - Email: contacto@afianza.cl For expanded factual context, see [llms-full.txt](https://www.afianza.cl/llms-full.txt).